manjur55Privacy Policy

This page describes what we collect when you use manjur55 and how we keep that data protected. We understand that your account information, payment details, and gameplay history are sensitive—we treat them with the same confidentiality standards that apply to banking and financial services across Indonesia.

Our privacy commitments centre on three principles: we collect only data necessary to operate your account and comply with local law, we store your data in encrypted vaults and do not sell or share it with marketers, and we give you control over your own information. This policy applies to all manjur55 services: sports betting, live-dealer games, slots, account management, and payment processing.

When you access manjur55 from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, or from anywhere our service is available, these privacy practices apply. If you have questions about how we handle your data, our support team is available via English-language chat and Bahasa Indonesia phone support.

What data we collect on manjur55

We collect data in three categories: account creation, payment processing, and gameplay activity. During account creation, we ask for your email, phone number, full name, date of birth, and address. We collect this information because local gaming law requires us to verify your identity before you can withdraw funds.

During payment processing, we collect data related to your deposits and withdrawals. If you fund via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the payment method, transaction ID, amount, and timestamp. We do not store your full payment credentials—our payment processors handle that data securely and separately.

During gameplay, we record which games you play, your bet amounts, your results, and the time of play. We also log your IP address, device type (Android, iOS, browser), and network type (WiFi, mobile data) so we can diagnose connection issues and detect fraudulent access. This gameplay data is linked to your account and is confidential.

How we use your data at manjur55

We use your account data to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We are required by law to hold this data and to share it with regulatory authorities if they request it.

We use your gameplay data to calculate your account balance, settle your bets, and detect fraud. We also analyze aggregate gameplay patterns (not linked to individual names) to improve our platform—for example, if we notice that our Liga 1 markets experience unusual volume during Piala Indonesia tournaments, we may adjust our infrastructure to handle peak traffic. This analysis does not involve sharing your personal data.

We use your contact information (email and phone) to send you transactional messages: deposit confirmations, withdrawal status updates, and account security alerts. We do not send you marketing emails or promotional texts unless you opt in. We do not sell your contact information to third parties.

Third-party processors we work with

We use third-party service providers to run our platform. Our payment processor handles mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank virtual account transfers. Our data centre hosts our servers (which may sit outside Indonesia). Our email service delivers transactional messages. Our anti-fraud system screens for suspicious activity. All these vendors are bound by data protection contracts and are not permitted to use your data for their own purposes.

Game studios we partner with (NetEnt, Red Tiger, Pragmatic Play, Microgaming) receive only your account ID and bet/result data necessary for them to operate their games. They do not receive your name, email, or payment information. Our live-dealer studios stream video feeds through secure channels and do not record or store individual player images.

Your rights regarding your data on manjur55

You have the right to request a copy of all data we hold about you. You can ask us to correct inaccurate information (e.g., if your address changed). You can request deletion of your account and associated data, though we may retain some information if required by law (e.g., for AML compliance, we keep transaction records for several years).

If you believe we have misused your data, you can lodge a complaint with our support team via the contact methods below. We will investigate and respond within a standard window. You also have the right to lodge a complaint with Indonesia's privacy regulator if you believe your rights have been violated.

Data access

Request a copy of your account data by contacting our support team.

Data correction

Update your personal information via your account settings or request help from support.

Data deletion

Request account closure and data deletion. Some records may be retained for legal compliance.

Opt-out marketing

Click "unsubscribe" on any promotional email, or contact support to remove yourself from marketing lists.

Cookies and tracking at manjur55

We use cookies to keep you logged in and to remember your preferences (language, theme). These are essential cookies—without them, you would need to log in every time you refresh the page. We do not use cookies to track you across third-party websites or to build a profile for advertisers.

Our mobile app (Android and iOS) does not rely on cookies but uses local storage to keep you logged in. Your device stores an encrypted session token; if you uninstall the app or clear app data, you will need to log in again. We do not track your location or your contacts; your phone's location data is never sent to our servers unless you explicitly enable location services for a specific feature (which we do not currently offer).

How we keep your data secure on manjur55

We encrypt all data in transit using TLS 1.3. Your password is hashed (one-way encryption) so even our staff cannot see it. Your account data and payment records are encrypted at rest in our database. We conduct regular security audits and penetration testing to identify vulnerabilities before attackers can exploit them.

We require two-factor authentication on login and withdrawal. If someone gains your password, they cannot access your account or move funds without your phone or authenticator app. If you lose access to your second factor, our support team can help you recover your account using your identity verification documents.

We have incident response procedures. If we discover a data breach, we contact affected users immediately and work with authorities to investigate. We maintain cyber insurance to cover costs associated with data incidents.

How long we keep your data

We keep your account data (name, address, contact information) for the lifetime of your account plus five years after closure (required by AML law). We keep your transaction records (deposits, withdrawals, gameplay) for five years after each transaction (also required by law). We delete temporary logs (IP addresses, device types) after 30 days unless they relate to a security incident or dispute.

If you request account deletion, we anonymize your personal data immediately but retain transaction records in encrypted archives for the full legal retention period. This ensures you are not identified but we remain compliant with regulatory requirements.

Changes to our privacy policy

We may update this policy if our practices change or if law requires us to. We will notify you of material changes via email or by posting a notice on manjur55. Your continued use of our platform after a change means you accept the updated policy. If you do not agree with a change, you can request account closure.

This policy was last updated in May 2026. We will review and refresh it annually to ensure it reflects current practices and law.

How to contact us about privacy

If you have questions about our privacy practices or want to exercise your rights, contact our support team:

• Live chat: available via your manjur55 account dashboard (English and Bahasa Indonesia)
• Email: privacy inquiries routed to our compliance team
• Phone: Bahasa Indonesia support line, with English available upon request

Our support team will acknowledge your request within one business day and work to resolve it within a standard window. If you are not satisfied with our response, you can escalate your complaint to Indonesia's data protection authority.